Ajio’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of online shoppers are dissatisfied with their purchases.
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I had purchased 4 products online through Ajio App on 25th Dec 2023 under order number FN4058405688 (4 Items). Out of these 4 products, I had placed one product for return and one product for exchange on 29th Dec 2023. The Return order and Exchange order were created under Order ID - : #RT137078573 and #EX0024564764 respectively. Both products were picked...
Read full review of AjioAjio.com Shirt Review: Good Design, but Uncertain Material and Order Accuracy
Received a shirt from Ajio.com and pretty happy with the design. However, not quite sure if it's really 100% cotton. I mean, it feels soft and comfortable, but can't say for sure. Maybe it's a blend or something.
Anyway, the shirt is great and looks quite stylish. The color, pattern, and fit are just perfect. But what bothers me a bit is that I'm not 100% sure if it's the right product that I ordered.
Well, I'm not too worried about it, but maybe it's just me being skeptical. I'll probably think twice before ordering anything from Ajio in the future. I mean, the prices are a bit steep for what you're getting.
Overall, I'd say Ajio is a decent online store with some good designs and products, but I'd be careful before ordering anything. And I hope they can improve their quality control to avoid any mix-ups in the future.
Frustrating Experience with AJIO: Order Returns Delayed Multiple Times with No Explanation
Hey all, Amarnath here. So, I gotta say I've had a pretty frustrating experience with AJIO. I ordered something through their app and ended up needing to return it. I scheduled the pickup THREE times and each time it got postponed with no clear explanation. I tried reaching out to their customer service but didn't get much help. Let me tell you, it's been a real headache. My order ID is FN***636 and at this point, I'm not feeling too thrilled at the idea of using the app again.
Is Ajio Legit?
Ajio earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Ajio's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ajio.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ajio.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Ajio and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Ajio.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Ajio has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
- We conducted a search on social media and found several negative reviews related to Ajio. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Unsatisfactory Experience with Ajio: Low-Grade Puma Shoes with Detached Soles and Poor Customer Service
I recently had an unsatisfactory experience with Ajio. Let me tell you, my Puma shoes that I bought from them turned out to be low-grade and deceitful. The shocking thing is that the sole of the shoes detached from the body just a few weeks later. I reached out to Ajio's customer support to claim the warranty, but they refused to help me and suggested that I contact Puma. Even Puma wasn't willing to hold themselves accountable for the defective product, and directed me back to Ajio. It seems like both of them are not taking responsibility for their product.
Being a customer, I was deeply dismayed with the service quality of Ajio. It's just not ethical to scam someone with a fake item like this. As far as I am concerned, I will never use Ajio again. The customer experience was very poor despite their claims of good customer service. If you're going to spend your hard-earned money on Ajio products, beware that you may not be getting what you paid for.
Review: my experience with ajio - product range fantastic, customer care needs work
So, I decided to try this online shopping site called Ajio (ajio.com). Let me tell you, it was quite an experience!
I saw this pretty dress on their site and decided to order it. But as luck would have it, I had to initiate a return due to some issues. I thought it was simple enough, but the delivery guy made a mistake and hit the wrong button, canceling my request. No worries, he suggested I call customer care and get it sorted.
Now, here's where things got a bit tricky. I tried calling Ajio's customer care number for a week, but there was no response. I was getting frustrated and worried, as I thought this issue wouldn't get resolved.
But after a few days of trying, I finally got through to someone. They were incredibly patient with me and listened to my problem. They told me to initiate the return again, and the process was smooth and easy from there.
Overall, I have mixed feelings about Ajio. While their product range is fantastic and their prices are quite reasonable, their customer care could use some work. It's frustrating when you can't get through to someone when you have an issue.
That said, I am happy with my purchase and would still recommend Ajio for their collection and pricing. Just be prepared to be a bit patient if you run into any issues.
i ordered it on 30 march as it different from what it shown on the site. i have asked for the the exchange but it has not exchanged yet ..now i want this item to return as i buoght it from somewhere else
Order id Fo1001281396 plz help me i paid for 2 but recieved only 1
Plz chck as soon as possible it's urgent
This is not the right way that u deliverd wrong product
Customer care also not responding
Plz revert me back
I HAVE ODERDED A BAG,WHICH SOMEHOW DUE TO SOME IS NOT BEEN ABLE TO DELIEVERED .ITS BEEN A MONTH I DIDNT GET THE REFUND OF THIS PRODUCT.Order# FN9108404335
Order placed on 20th November 2023
Overview of Ajio complaint handling
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Ajio Contacts
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Ajio emailscustomercare@ajio.com94%Confidence score: 94%Supportgrievance.officer@ajio.com93%Confidence score: 93%Legalpartner@ajio.com77%Confidence score: 77%
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Ajio social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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Review: my experience with ajio - product range fantastic, customer care needs workRecent comments about Ajio company
Review: my experience with ajio - product range fantastic, customer care needs work




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