I want to port out and they are blocking my services so I cant pay or do anything, then I pay then they restore the line, then when I go to switch, they turn it off again and I have proof! I was assaulted 4 months ago and my ex broke my phone. Tmobile was aware and so was Apple! I still have no phone and was paying them for 3 months and head no cell service.. they tried to get me to buy another phone from them! they are scamming people and I am porting out to another company because I havent even been able to call the police from my phone; 4 months of CALL FAILED! AFTER I PAID THEM! NO! I WANT TO LEAVE THIS COMPANY NOW!
Claimed loss: $2300 and counting, not including all charges incurred for phone repair and negligence on tmobiles part for the past 4 months!
Desired outcome: I would like a FULL REFUND and to PORT OUT COMPLETELY from this horrendous company! I would like to feel safe again and be able to call the cops if he comes back, which I havent been able to do since March 8th!
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